see this genesys community
i found an issue in (workspace-client-js/src/internal/voice-api.js ) line number 119 [ data.notReadyData.reasonCode = reasonCode;] it should be [data.notReadyData.data.reasonCode = reasonCode;]
Due to this we receive dn state changed event with empty reasons. After adding my line its working fine as expected.
here is my code Branch - Not_Ready_Reason_Fixed_Vinoth
see this genesys community
i found an issue in (workspace-client-js/src/internal/voice-api.js ) line number 119 [ data.notReadyData.reasonCode = reasonCode;] it should be [data.notReadyData.data.reasonCode = reasonCode;]
Due to this we receive dn state changed event with empty reasons. After adding my line its working fine as expected.
here is my code Branch - Not_Ready_Reason_Fixed_Vinoth