Can't reconfigure after install > Freeze

[dev-allinappli]

Hi! I'm now here in the community. I'm testing Manifold for a client and I started installing on our CentOS 7 server.
Manifold and Redis are installed and when I launch /usr/bin/manifold-ctl reconfigure the operation freezes at ruby_block[supervise_redis_sleep] action run

I need to abort with Ctrl C and get this output

Traceback (most recent call last):
[2024-04-24T12:37:35+02:00] FATAL: SIGINT received, stopping
        7: from /opt/manifold/embedded/bin/omnibus-ctl:23:in `<main>'
        6: from /opt/manifold/embedded/bin/omnibus-ctl:23:in `load'
        5: from /opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/omnibus-ctl-0.6.0/bin/omnibus-ctl:31:in `<top (required)>'
        4: from /opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/omnibus-ctl-0.6.0/lib/omnibus-ctl.rb:747:in `run'
        3: from /opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/omnibus-ctl-0.6.0/lib/omnibus-ctl.rb:517:in `reconfigure'
        2: from /opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/omnibus-ctl-0.6.0/lib/omnibus-ctl.rb:503:in `run_chef'
        1: from /opt/manifold/embedded/service/omnibus-ctl/uninstall.rb:2:in `run_command'
/opt/manifold/embedded/service/omnibus-ctl/uninstall.rb:2:in `system': Interrupt
[2024-04-24T12:37:35+02:00] INFO: Running queued delayed notifications before re-raising exception

  
  Running handlers:
[2024-04-24T12:37:35+02:00] ERROR: Running exception handlers
  Running handlers complete
[2024-04-24T12:37:35+02:00] ERROR: Exception handlers complete
  Chef Infra Client failed. 6 resources updated in 02 minutes 24 seconds

[root@IONOS_AIA redis]# [2024-04-24T12:37:35+02:00] FATAL: Stacktrace dumped to /opt/manifold/embedded/cookbooks/cache/chef-stacktrace.out
[2024-04-24T12:37:35+02:00] FATAL: Please provide the contents of the stacktrace.out file if you file a bug report

This is the Chef Stacktrace

Generated at 2024-04-24 12:37:35 +0200
SystemExit: exit
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/application.rb:399:in `exit'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/application.rb:399:in `fatal!'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/application.rb:72:in `block in setup_signal_handlers'
/opt/manifold/embedded/cookbooks/cache/cookbooks/runit/definitions/runit_service.rb:171:in `sleep'
/opt/manifold/embedded/cookbooks/cache/cookbooks/runit/definitions/runit_service.rb:171:in `block (3 levels) in from_file'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/provider/ruby_block.rb:31:in `block (2 levels) in <class:RubyBlock>'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/mixin/why_run.rb:51:in `add_action'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/provider.rb:265:in `converge_by'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/provider/ruby_block.rb:30:in `block in <class:RubyBlock>'
(eval):2:in `block in action_run'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/provider.rb:276:in `instance_eval'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/provider.rb:276:in `compile_and_converge_action'
(eval):2:in `action_run'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/provider.rb:217:in `run_action'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/resource.rb:599:in `block in run_action'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/resource.rb:626:in `with_umask'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/resource.rb:598:in `run_action'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/runner.rb:74:in `run_action'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/runner.rb:108:in `block in run_all_actions'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/runner.rb:108:in `each'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/runner.rb:108:in `run_all_actions'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/runner.rb:132:in `block in converge'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/resource_collection/resource_list.rb:96:in `block in execute_each_resource'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/resource_collection/stepable_iterator.rb:114:in `call_iterator_block'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/resource_collection/stepable_iterator.rb:85:in `step'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/resource_collection/stepable_iterator.rb:103:in `iterate'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/resource_collection/stepable_iterator.rb:54:in `each_with_index'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/resource_collection/resource_list.rb:94:in `execute_each_resource'
/opt/manifold/embedded/lib/ruby/2.7.0/forwardable.rb:235:in `execute_each_resource'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/runner.rb:130:in `converge'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/client.rb:687:in `block in converge'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/client.rb:682:in `catch'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/client.rb:682:in `converge'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/client.rb:706:in `converge_and_save'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/client.rb:286:in `run'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/application.rb:305:in `run_with_graceful_exit_option'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/application.rb:281:in `block in run_chef_client'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/local_mode.rb:42:in `with_server_connectivity'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/application.rb:264:in `run_chef_client'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/application/base.rb:337:in `run_application'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-16.13.23/lib/chef/application.rb:67:in `run'
/opt/manifold/embedded/lib/ruby/gems/2.7.0/gems/chef-bin-16.13.23/bin/chef-client:25:in `<top (required)>'
/opt/manifold/embedded/bin/chef-client:23:in `load'
/opt/manifold/embedded/bin/chef-client:23:in `<main>'

it doesn't look like the server config is involved, like missing libraries ou execs but I can't be sure as I have few experience with Chef and Ruby.

I know that Redis runs

I couldn't find clear help over Internet and may be someone has already experienced this situation.

[dev-allinappli]

I'm a bit surprised and disappointed that my issue is tagged as a discussion which it is not. It's a real issue and some users with sysadmin experience could maybe help us and other users who could meet this situation.

[zdavis]

Closing this, as we're no longer using Chef for Manifold packaging. Apologies for not engaging this issue previously — we're a small team with limited resources, and we're not always able to engage all support request from community users.