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Manage tab - "Something went wrong" #2125

Description

@Foxxify1

Is there an existing issue for this?

  • I have searched the existing issues and found none matching what I'm reporting.

Bug Description

Linux 7.0.10-2-cachyos

"Manage" tab claims "Something went wrong".
It's worked in the past, I just haven't used the store in a while.

I have updated/restarted my pc, ran snap refresh, reinstalled snap-store.

I am still able to search/install snaps from the application.

Image

Steps to reproduce the behavior

  1. run snap-store
  2. Click on "Manage" tab
  3. See error

Expected behavior

I should see all of my installed Snaps and be able to manage them.

Ubuntu release

CachyOS 7.0.10-2

System info

7.0.10-2-cachyos #1 SMP PREEMPT_DYNAMIC Thu, 28 May 2026 21:12:58 +0000 x86_64
name: snap-store
summary: Discover, install and manage Linux apps
publisher: Canonical✓
store-url: https://snapcraft.io/snap-store
license: unset
description: |
The App Center showcases featured and popular applications with useful
descriptions, ratings, and screenshots.

Apps can be found either through browsing categories or by searching.

The App Center can also be used to update apps, switch channels, and view and
submit ratings.

In older Ubuntu releases, the App Center is called Snap Store and is based on
GNOME Software.
commands:

  • snap-store.show-updates
  • snap-store
    services:
    snap-store.packagekit-session-installer: dbus, enabled, inactive
    snap-id: gjf3IPXoRiipCu9K0kVu52f0H56fIksg
    tracking: 2/stable
    refresh-date: today at 11:22 MDT
    channels:
    2/stable: 0+git.10310e85 2026-04-22 (1367) 16.4MB -
    2/candidate: ↑
    2/beta: ↑
    2/edge: 0+git.c195d2f8 2026-05-27 (1375) 16.4MB -
    latest/stable: 41.3-72-g80e7130 2024-09-22 (1216) 12.8MB -
    latest/candidate: ↑
    latest/beta: ↑
    latest/edge: 0+git.c195d2f8 2026-05-27 (1375) 16.4MB -
    preview/stable: –
    preview/candidate: 0.2.7-alpha 2023-02-02 (864) 10.9MB -
    preview/beta: ↑
    preview/edge: 0.3.0-alpha 2023-08-14 (1017) 11.2MB -
    1/stable: 41.3-72-g80e7130 2024-09-22 (1216) 12.8MB -
    1/candidate: ↑
    1/beta: ↑
    1/edge: 41.3-72-g80e7130 2024-09-16 (1216) 12.8MB -
    installed: 0+git.10310e85 (1367) 16.4MB -

name: snapd
summary: Daemon and tooling that enable snap packages
publisher: Canonical✓
store-url: https://snapcraft.io/snapd
contact: https://bugs.launchpad.net/snapd
license: GPL-3.0
description: |
Install, configure, refresh and remove snap packages. Snaps are
'universal' packages that work across many different Linux systems,
enabling secure distribution of the latest apps and utilities for
cloud, servers, desktops and the internet of things.

Start with 'snap list' to see installed snaps.
type: snapd
snap-id: PMrrV4ml8uWuEUDBT8dSGnKUYbevVhc4
tracking: latest/stable
refresh-date: 32 days ago, at 19:39 MDT
channels:
latest/stable: 2.75.2 2026-04-22 (26865) 51.7MB -
latest/candidate: 2.75.2 2026-04-13 (26865) 51.7MB -
latest/beta: 2.76 2026-05-31 (27406) 52.5MB -
latest/edge: 2.76+g60.34baaae 2026-06-06 (27430) 52.8MB -
fips-updates/stable: –
fips-updates/candidate: –
fips-updates/beta: –
fips-updates/edge: 2.76+g60.34baaae+fips 2026-06-06 (27429) 56.4MB -
installed: 2.75.2 (26865) 51.7MB snapd

Additional context

This log happens when the app is opened

2026-06-07 11:50:59.664109 ERROR error_observer: Provider installedPackagesProvider:AutoDisposeFutureProvider<List<PackageKitPackageEvent>>#1a934 failed
	DBusServiceUnknownException: org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
2026-06-07 11:50:59.664300 ERROR error_observer: Provider localDebsProvider:AutoDisposeFutureProvider<List<LocalDebInfo>>#1df89 failed
	DBusServiceUnknownException: org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
2026-06-07 11:50:59.664361 ERROR error_observer: Provider localDebUpdatesModelProvider:AsyncNotifierProviderImpl<LocalDebUpdatesModel, List<LocalDebInfo>>#a53bf failed
	DBusServiceUnknownException: org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable

This log happens when I select "Manage" in the GUI

ERROR error_observer: Provider appUpdatesProvider:AutoDisposeFutureProvider<List<ManageAppData>>#61f2d failed
	DBusServiceUnknownException: org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
ERROR error_observer: Provider installedAppsProvider:AutoDisposeAsyncNotifierProviderImpl<InstalledApps, List<ManageAppData>>#f4a26 failed
	DBusServiceUnknownException: org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable

And this log happens when I hit "Refresh" on the error screen

ERROR error_observer: Provider appUpdatesProvider:AutoDisposeFutureProvider<List<ManageAppData>>#fc8af failed
	DBusServiceUnknownException: org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable

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