docs(support): Document identity verification badges for tickets#18156
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docs(support): Document identity verification badges for tickets#18156inkeep[bot] wants to merge 3 commits into
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Documents the new identity_verified tri-state field and its corresponding UI badges (verified/unverified/unknown) added in PostHog/posthog#54628.
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Vale prose linter → found 2 errors, 2 warnings, 5 suggestions in your markdown Full report → Copy the linter results into an LLM to batch-fix issues. Linter being weird? Update the rules!
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| Line | Severity | Message | Rule |
|---|---|---|---|
| 107:105 | suggestion | Address the reader directly. Use 'you' instead of 'the user'. | PostHogDocs.DirectAddress |
| 114:92 | suggestion | Address the reader directly. Use 'you' instead of 'the user'. | PostHogDocs.DirectAddress |
| 122:48 | suggestion | Address the reader directly. Use 'you' instead of 'the user'. | PostHogDocs.DirectAddress |
| 190:13 | suggestion | Address the reader directly. Use 'you' instead of 'the user'. | PostHogDocs.DirectAddress |
| 202:22 | error | Hi, Andy here... use an en dash ( – ) with spaces. On Mac, holding down the Option and hyphen key will give you an en dash. | PostHogBase.EnDash |
| 202:32 | suggestion | Address the reader directly. Use 'you' instead of 'the user'. | PostHogDocs.DirectAddress |
| 202:41 | warning | Capitalize 'Logs' for PostHog's product. Use 'logs' for the general industry concept. | PostHogBase.ProductNames |
| 202:65 | error | Hi, Andy here... use an en dash ( – ) with spaces. On Mac, holding down the Option and hyphen key will give you an en dash. | PostHogBase.EnDash |
| 214:13 | warning | Capitalize 'Logs' for PostHog's product. Use 'logs' for the general industry concept. | PostHogBase.ProductNames |
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Hey @luke-belton! This docs PR was generated for you by an agent. You're responsible for reviewing and merging it into production. The deploy preview failed to build. View logs to see what went wrong. If it looks like a flaky failure, re-run the workflow. |
luke-belton
approved these changes
Jul 3, 2026
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Bundle reportTotal JS (gzip)6.29 MiB (no change) Eager graph (static-import closure per entrypoint)
Largest modules in the
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| Module | Size |
|---|---|
css ./node_modules/.pnpm/css-loader@5.2.7_webpack@5.101.3/node_modules/css-loader/dist/cjs.js??ruleSet[1].rules[8].oneOf[1].use[1]!./node_modules/.pnpm/postcss-loader@4.3.0_postcss@8.5.6_webpack@5.101.3/node_modules/postcss-loader/dist/cjs.js??ruleSet[1].rules[8].oneOf[1].use[2]!./src/styles/global.css |
708.0 KiB |
./src/components/Stickers/Stickers.tsx |
696.4 KiB |
./.cache/caches/gatsby-plugin-mdx/mdx-scopes-dir/31a094f140f119e73085d847ae81b99b.js + 2 modules |
581.7 KiB |
./node_modules/.pnpm/@radix-ui+react-icons@1.3.2_react@18.3.1/node_modules/@radix-ui/react-icons/dist/react-icons.esm.js |
481.4 KiB |
./node_modules/.pnpm/@codemirror+view@6.38.2/node_modules/@codemirror/view/dist/index.js |
458.1 KiB |
./node_modules/.pnpm/rehype-raw@7.0.0/node_modules/rehype-raw/lib/index.js + 29 modules |
395.1 KiB |
./node_modules/.pnpm/@posthog+icons@0.36.6_react-dom@18.3.1_react@18.3.1__react@18.3.1/node_modules/@posthog/icons/dist/posthog-icons.cjs.js |
364.8 KiB |
./node_modules/.pnpm/@posthog+icons@0.36.6_react-dom@18.3.1_react@18.3.1__react@18.3.1/node_modules/@posthog/icons/dist/posthog-icons.es.js |
354.8 KiB |
./src/hooks/useCustomers.tsx + 54 modules |
353.9 KiB |
./node_modules/.pnpm/react-markdown@8.0.7_@types+react@16.14.66_react@18.3.1/node_modules/react-markdown/lib/react-markdown.js + 88 modules |
351.4 KiB |
./node_modules/.pnpm/cloudinary-core@2.14.0_lodash@4.17.21/node_modules/cloudinary-core/cloudinary-core.js |
281.9 KiB |
./src/components/ProductComparisonTable/index.tsx + 116 modules |
267.6 KiB |
./node_modules/.pnpm/@codesandbox+sandpack-react@2.20.0_react-dom@18.3.1_react@18.3.1__react@18.3.1/node_modules/@codesandbox/sandpack-react/dist/index.mjs |
266.6 KiB |
./node_modules/.pnpm/d3@7.9.0/node_modules/d3/src/index.js + 208 modules |
247.4 KiB |
./src/components/Pricing/PricingSlider/Slider.tsx + 87 modules |
239.9 KiB |
Eager-graph budgets are report-only until a baseline is established. Sizes are gzip of public/**/*.js; eager size is webpack module source bytes.
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Hey @luke-belton! This docs PR was generated for you by an agent. You're responsible for reviewing and merging it into production.
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Changes
Documents the new
identity_verifiedfield added to support tickets in PostHog/posthog#54628.Files updated
contents/docs/support/inbox.mdx- Added "Identity verified" to the Ticket properties tablecontents/docs/support/widget.mdx- Added "Verification status badges" subsection explaining what Verified, Unverified, and Unknown badges meancontents/docs/support/slack.mdx- Added note that Slack tickets show a Verified identity badgeSummary
Tickets now display an identity verification badge indicating whether the person's identity was confirmed:
This PR was created by the Inkeep Content Writer agent, which is maintained by the Docs and Wizard team. Please reach out on Slack for help if needed.