An interactive, searchable knowledge base for diagnosing and resolving common PC issues. Built as a practical IT support reference tool.
- 🔍 Live search across all issues by keyword
- 🗂️ Category filters: Windows, Network, Hardware, Performance, Storage
- 📋 Step-by-step resolution guides for each issue (click any card to expand)
- 🟢 Difficulty ratings: Easy / Medium / Hard
- 12 documented issues covering the most common IT helpdesk tickets
| Category | Issue |
|---|---|
| Windows | Blue Screen of Death (BSOD), Application Crashes |
| Performance | Slow Boot/Startup, Overheating |
| Network | No Internet Connection, Wi-Fi Dropping |
| Hardware | No Sound, Printer Issues, Battery Drain, No Power, No Display |
| Storage | Hard Drive / Disk Errors |
- Clone the repository
- Open
index.htmlin any web browser — no server required - Use the search bar or category buttons to find issues
- Click a card to expand step-by-step troubleshooting instructions
- HTML5, CSS3, Vanilla JavaScript
- No dependencies or build tools required
- Fully client-side — works offline
This project was built to demonstrate IT support knowledge and web development skills. It serves as a self-service reference for technicians and end users troubleshooting common desktop/laptop issues.
Part of my IT portfolio — also see: IT Asset Management System and Network Scanner Tool